What if my order arrives damaged?

If you receive damaged or defective Products or experience a quality issue, please reach out to our Customer Service team here. We’ll make every reasonable effort to replace the item in a timely manner.

To help resolve the issue as quickly as possible, please include the following information:

• Your order #
• The damaged item name
• A brief description of the damages
• Photos of the damaged items and the outer shipping box, if applicable.